Welcome to the Conduent EDI Solutions, Inc. Portal, where providers, submitters, vendors, billing agents and other clearinghouses may obtain information about Conduent EDI Solutions, Inc.’s services, Like all online resources, we recognize that visitors to this website are concerned about their privacy. 

Conduent EDI Solutions, Inc. discloses personally identifiable information only to members, or their representatives, authorized agency staff, and providers contracted to provide care to members. 

Personally Identifiable Information.  The term “personally identifiable information” includes health information and any other information that could reasonably be used to identify you, including your name, address, telephone number, e-mail address, Social Security Number, Medicaid ID Number, Provider ID Number, birth date, or any combination of information that could be used to identify you. 

Information Voluntarily Provided by You.  This website collects voluntary information from you in 3 different ways:  through e-mails, a registration feature, and an authentication feature. 

E-mail.  This website collects voluntary information from you through any e-mail messages you choose to send to the “Contact Us” address. Any e-mail messages sent by you to this site will contain personally identifiable information such as your e-mail address and other information you choose to give us to help us answer your inquiry. 

Registration.  In order to engage in certain on-line transactions and access restricted on-line information, you will be required to register with the Portal by submitting your name, Social Security Number, Medicaid ID Number, Health Plan ID Number, or Provider ID Number, and password. 

Authentication.  In addition, the authentication feature associated with the Portal to access your information will use your Social Security Number, Medicaid ID Number, Health Plan ID Number, or Provider ID Number and password to determine whether you are authorized to conduct the transaction. 

This website does not use “cookies.”  However, the site uses temporary “session cookies” to allow users to interact with the Portal and to use on-line features.  “Session cookies” do not allow us to personally identify a user. They are stored only in memory and are deleted when the user’s browser is shut down.

This site does collect and indefinitely store your "Internet Protocol ("IP") address," (which does not identify you as an individual), as well as information about the date and time of your visit, whether a file you have requested exists, and how many "bytes" of information were transmitted to you over the Web from this site. We use your IP address to assess the frequency of visits to this site and the popularity of its various pages and functions. We will not attempt to match any personally identifiable information that you provide to us with your IP address, unless required to do so in conjunction with a criminal or civil investigation.

Security.  The managers of this website have taken reasonable steps to safeguard the integrity of the telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing, and encryption.  These steps should not be construed in any way, as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via this website.   

Links Disclaimer.  In order to provide visitors with certain information, this website provides links to local, State, and Federal government agencies, and websites of other organizations.  A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website.  Once you link to another website from this Portal, you are subject to the terms and conditions of that website, including, but not limited to, its privacy policy.